A burst supply line, an overflowing tub, or a storm surge under the back door doesn't wait for business hours, and neither do we. Hirex Water Damage sends licensed technicians straight to your New London address with extraction equipment already loaded and running.

Hirex Water Damage started because homeowners in New London, WI kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our New London roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Each lead tech holds an IICRC Water Restoration Technician certification and has personally handled clean-water, gray-water, and contaminated black-water losses, so Flood Damage Cleanup in New London isn't a side service we tacked on — it's the reason the company exists. We're fully insured and licensed to work anywhere in New London, WI, so you're protected from the moment our truck pulls into the driveway.
Because our equipment lives in a New London, WI warehouse rather than out of state, we're not waiting on a supply run before we can start extraction.
Talk to a New London property manager who's lived through an overnight pipe failure and they'll tell you exactly why a crew that arrives already equipped matters — every extra minute is more water in the framing. That's the gap Hirex Water Damage was built to close, one New London call at a time.

The most expensive New London restoration jobs we run almost never started as a dramatic flood; they started as something small that got put off. Here's what tells us a property needs professional attention rather than a mop and a fan:
Recognizing one of these signs early is the difference between a contained repair and a gutted room, so call our New London team and get a straight answer on how urgent it is.
From a single soaked bedroom to a commercial building with three flooded floors, our New London teams are equipped to scale up or down — nothing gets a cookie-cutter response.
Truck-mounted extraction equipment on every New London rig pulls high volumes of standing water fast, so drying starts the same day instead of the next. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
We place industrial dehumidifiers and air movers based on actual psychrometric calculations, not a standard equipment count per room, with daily drying logs so you can see the numbers improving, not just take our word for it.
For New London homeowners, that means drywall removal at the flood cut line, subfloor assessment, and content pack-out for anything that can be saved, with clear photo documentation at every stage for your insurance claim.
New London businesses and property managers get a dedicated project lead, after-hours crews, and equipment scaled to square footage rather than a single-crew response — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Blackwater losses in New London get handled under strict Category 3 protocol: containment, PPE, antimicrobial application, and documented disposal of contaminated materials.
We apply antimicrobial treatment during every New London drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.

Every New London estimate is written and explained before work begins — no vague "we'll see how it goes" pricing.
Local staging inside New London, WI means New London response times usually beat the national average by a wide margin.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
We don't call a job finished until the moisture meter agrees, and if it doesn't, we return at no additional cost.
A short call with our New London dispatcher tells us whether this is a one-room job or a multi-crew response before anyone drives out.
A licensed technician heads to your New London address with extraction and drying equipment already loaded.
Extraction happens immediately, followed by a moisture survey that tells us precisely where the drying equipment needs to go.
We re-check moisture levels daily until materials hit dry standard, then hand you full documentation for your records or your insurer.

Every New London job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
We put that guarantee directly on the New London work order, not just in an ad. We try to send the original technician back for any follow-up so you're not re-explaining the job to someone new.

"Water heater blew at midnight and the Hirex Water Damage crew had extraction equipment running before 1am. Genuinely fast." — Danielle R.
"I didn't touch the claim paperwork once. They sent it straight to the adjuster with photos and moisture logs attached." — Marcus T.
"The drying logs they left behind actually made sense — I could see the numbers dropping every day until it was done." — Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." — Aaron W.
"They handled a blackwater situation in our basement without making me feel like it was a bigger disaster than it was." — Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." — Sam O.
Because our equipment is staged inside New London, WI, most New London calls see a technician on-site within 60 to 90 minutes of the initial call.
Yes — every New London job gets a written estimate before equipment is turned on, and we walk through it with you line by line.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for New London properties.
Direct adjuster communication is standard — we send photo and moisture documentation formatted for a New London insurance claim.
We take moisture meter readings on affected materials and compare them against the dry standard for that material type — a visual check alone isn't enough.
Yes, our New London crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our New London tech confirms it's safe.
Commercial response is a regular part of our New London work — restaurants, offices, and multi-unit buildings included.
Typical drying time runs 3-5 days for a New London home, though a job that sat unaddressed longer can take longer to fully dry.
Quick extraction and drying in New London significantly lowers mold risk, since spores need sustained moisture over roughly a day or two to establish.
Our New London guarantee covers a 30-day callback window — if moisture shows up again from the same loss, we come back free of charge.
Our New London coverage extends through the zip codes shown here and into nearby New London, WI communities.
Our New London dispatch covers the full city plus a wide radius of surrounding zip codes, backed by additional crews staged throughout New London, WI for larger losses. If your address falls inside or near New London, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for New London, New London, WIOne call gets you a New London-based team, not a routed national queue.
Call +1-844-578-1604