Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our New London crews are already moving. We dispatch New London units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.

We built our New London branch after hearing the same complaint over and over from New London, WI property owners — the "24/7" number that never actually answers. Every technician on our New London roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Our crew leads carry IICRC water restoration certifications and have logged real hours on Category 1, 2, and 3 losses, so Structural Drying in New London isn't a side service we tacked on — it's the reason the company exists. We carry full general liability coverage and are licensed to operate throughout New London, WI, so you're protected from the moment our truck pulls into the driveway.
We keep a stocked warehouse inside New London, WI so equipment never has to be trucked in from another region, which is the difference between a 45-minute arrival and a next-day one.
Talk to a New London property manager who's lived through an overnight pipe failure and they'll tell you exactly why a crew that arrives already equipped matters — every extra minute is more water in the framing. That's the gap Hirex Water Damage was built to close, one New London call at a time.

The most expensive New London restoration jobs we run almost never started as a dramatic flood; they started as something small that got put off. Here's what tells us a property needs professional attention rather than a mop and a fan:
If any of that sounds familiar, don't wait for it to get worse — call our New London line and we'll tell you honestly whether it's a same-day emergency or something we can schedule.
We size the New London response to the actual damage — a single-room extraction gets a two-person crew, a commercial loss gets the full fleet — nothing gets a cookie-cutter response.
Our New London units run truck-mount extraction pumps that pull thousands of gallons per hour, cutting standing-water time from days to hours. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Once water is out, we bring in commercial air movers and LGR dehumidifiers, positioned using psychrometric readings rather than guesswork, with daily drying logs so you can see the numbers improving, not just take our word for it.
For families in New London, this covers flood-cut drywall removal, subfloor evaluation, and packing out salvageable belongings for cleaning, with clear photo documentation at every stage for your insurance claim.
Multi-unit and commercial New London properties get their own project manager plus enough drying equipment to cover the real square footage, not a token setup — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Blackwater losses in New London get handled under strict Category 3 protocol: containment, PPE, antimicrobial application, and documented disposal of contaminated materials.
We apply antimicrobial treatment during every New London drying job specifically to head off mold before it starts, and we'll flag any area that needs deeper remediation.

We quote the job before equipment gets plugged in, so there's no surprise line item buried in the final invoice.
Our New London, WI warehouse keeps drying equipment close, which typically puts a New London tech at your door inside an hour.
We photograph and log every step specifically so your claim moves faster and you're not the one arguing with the insurance company.
We don't call a job finished until the moisture meter agrees, and if it doesn't, we return at no additional cost.
Our New London team asks a handful of targeted questions so the truck that shows up already has the right gear loaded.
A licensed technician heads to your New London address with extraction and drying equipment already loaded.
Extraction happens immediately, followed by a moisture survey that tells us precisely where the drying equipment needs to go.
Daily moisture checks continue until every affected material reads dry, and you get a complete report at the end.

Every New London job gets closed based on instrument readings, not a visual check, and we won't call it finished until the numbers say it's finished. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
You'll find that exact commitment printed on your New London paperwork, not just mentioned over the phone. If a second visit is ever needed, it comes from the same crew that handled the original job whenever scheduling allows, since they already know the property and the readings we started from.

"Water heater blew at midnight and the Hirex Water Damage crew had extraction equipment running before 1am. Genuinely fast." — Danielle R.
"I didn't touch the claim paperwork once. They sent it straight to the adjuster with photos and moisture logs attached." — Marcus T.
"The drying logs they left behind actually made sense — I could see the numbers dropping every day until it was done." — Priya S.
"A supply line failure flooded our kitchen and this crew had us reopened in under a week — much faster than we expected." — Aaron W.
"Nobody wants to call about a sewage backup, but they walked me through the containment and PPE process calmly." — Lena G.
"The quote matched the final invoice exactly. No surprise charges tacked on at the end." — Sam O.
Because our equipment is staged inside New London, WI, most New London calls see a technician on-site within 60 to 90 minutes of the initial call.
We always quote first. You'll see a written estimate for the New London job before any drying equipment starts running.
Our New London on-call rotation covers water extraction, drying, and blackwater cleanup any hour of the day or night.
Yes, we document everything with photos and moisture readings and can communicate directly with your adjuster.
We take moisture meter readings on affected materials and compare them against the dry standard for that material type — a visual check alone isn't enough.
We regularly handle sewage backups in New London using full containment, PPE, and EPA-registered antimicrobial products.
If it's safe, shut off the water source, move electronics and valuables away from the affected area, and avoid the space if standing water is near outlets.
Yes, we regularly respond to commercial and multi-unit losses in New London, including retail, restaurants, and office space.
Typical drying time runs 3-5 days for a New London home, though a job that sat unaddressed longer can take longer to fully dry.
Quick extraction and drying in New London significantly lowers mold risk, since spores need sustained moisture over roughly a day or two to establish.
Our New London guarantee covers a 30-day callback window — if moisture shows up again from the same loss, we come back free of charge.
Our New London coverage extends through the zip codes shown here and into nearby New London, WI communities.
Beyond New London itself, our coverage extends across nearby zip codes, with additional New London, WI crews available for large-scale or commercial losses. If your address falls inside or near New London, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for New London, New London, WIOne call gets you a New London-based team, not a routed national queue.
Call +1-844-234-5373