Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our New London crews are already moving. We dispatch New London units carrying industrial extraction pumps, air movers, and commercial dehumidifiers already loaded on the truck.

Hirex Water Damage started because homeowners in New London, WI kept telling us the same story: a national hotline picked up, put them on hold, and then subcontracted the job out to whoever was cheapest and closest. Every technician on our New London roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Each lead tech holds an IICRC Water Restoration Technician certification and has personally handled clean-water, gray-water, and contaminated black-water losses, so Mold Remediation in New London isn't a side service we tacked on — it's the reason the company exists. We carry full general liability coverage and are licensed to operate throughout New London, WI, so you're protected from the moment our truck pulls into the driveway.
Our New London, WI-based equipment cache means drying gear is already close by, not stuck in a truck three states away.
Anyone in New London who has had a supply line fail overnight knows the real cost isn't the leak itself, it's how long the standing water sits before someone with the right equipment arrives. That's the gap Hirex Water Damage was built to close, one New London call at a time.

The most expensive New London restoration jobs we run almost never started as a dramatic flood; they started as something small that got put off. Here's what tells us a property needs professional attention rather than a mop and a fan:
Recognizing one of these signs early is the difference between a contained repair and a gutted room, so call our New London team and get a straight answer on how urgent it is.
From a single soaked bedroom to a commercial building with three flooded floors, our New London teams are equipped to scale up or down — nothing gets a cookie-cutter response.
Truck-mounted extraction equipment on every New London rig pulls high volumes of standing water fast, so drying starts the same day instead of the next. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Our drying plans use moisture meters and thermal imaging to target air movers exactly where hidden moisture is trapped, with daily drying logs so you can see the numbers improving, not just take our word for it.
For families in New London, this covers flood-cut drywall removal, subfloor evaluation, and packing out salvageable belongings for cleaning, with clear photo documentation at every stage for your insurance claim.
For commercial New London accounts, we assign a project lead, run crews after normal hours to reduce downtime, and bring equipment sized to the actual footprint — we know a flooded lobby or a leaking unit above tenants below has to move fast.
Blackwater losses in New London get handled under strict Category 3 protocol: containment, PPE, antimicrobial application, and documented disposal of contaminated materials.
On top of standard drying, our New London crews treat affected materials to reduce mold risk and will be upfront if a section needs specialist remediation.

Every New London estimate is written and explained before work begins — no vague "we'll see how it goes" pricing.
Because our equipment cache sits inside New London, WI, most New London calls see a technician on-site in under 60 minutes.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
Final moisture readings have to hit dry-standard before we consider a New London job done, and getting there again is on us, not you.
Tell our New London dispatcher what's happening — we'll ask a few quick questions to send the right equipment on the first trip.
A licensed technician heads to your New London address with extraction and drying equipment already loaded.
Extraction happens immediately, followed by a moisture survey that tells us precisely where the drying equipment needs to go.
We don't close the file until the numbers confirm the structure is dry, and you leave with full photo and moisture documentation.

We measure moisture with instruments, not guesswork, and we won't sign off on a New London job until those readings match the dry standard for the materials involved. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
That's not a marketing line — it's written into every New London work order we issue. We try to send the original technician back for any follow-up so you're not re-explaining the job to someone new.

"Our water heater let go at midnight and a Hirex Water Damage tech was pulling water out of the hallway by 1am. Fast doesn't begin to cover it." — Danielle R.
"I didn't touch the claim paperwork once. They sent it straight to the adjuster with photos and moisture logs attached." — Marcus T.
"They showed me the daily moisture readings so I wasn't just trusting a stranger's word that the house was dry." — Priya S.
"They worked overnight so our restaurant wasn't closed longer than it had to be. That mattered a lot to us." — Aaron W.
"Nobody wants to call about a sewage backup, but they walked me through the containment and PPE process calmly." — Lena G.
"Final bill matched the estimate to the dollar, which is rarer than it should be in this industry." — Sam O.
Most New London dispatches are on-site within 60-90 minutes since our crews and equipment are based in-state, not flown or trucked in from elsewhere.
We always quote first. You'll see a written estimate for the New London job before any drying equipment starts running.
Emergency extraction, structural drying, and sewage/contaminated water cleanup are all available 24/7 for New London properties.
We build our paperwork specifically to match what adjusters need and will speak with your insurer on your behalf.
We take moisture meter readings on affected materials and compare them against the dry standard for that material type — a visual check alone isn't enough.
Yes, our New London crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
Cut power to the affected area if there's standing water near outlets, and avoid walking through it until our New London tech confirms it's safe.
Commercial response is a regular part of our New London work — restaurants, offices, and multi-unit buildings included.
Typical drying time runs 3-5 days for a New London home, though a job that sat unaddressed longer can take longer to fully dry.
Not if it's addressed quickly — mold generally needs 24-48 hours of sustained moisture, which is exactly why fast extraction matters.
Yes, if moisture readings aren't at dry standard when we finish, or a callback shows lingering moisture within 30 days, we return at no extra charge.
See the zip codes and nearby cities listed below — our New London crews cover that full radius.
Beyond New London itself, our coverage extends across nearby zip codes, with additional New London, WI crews available for large-scale or commercial losses. If your address falls inside or near New London, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for New London, New London, WIReach our New London line directly and get a technician on the way today.
Call +1-844-234-5373